PRIVACY POLICY

Last Updated: April 2026

1. GENERAL INFORMATION

This Privacy and Security Policy explains the principles regarding the processing of personal data of users who visit the pharmatida.com.tr website.

Your personal data is processed in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”).

2. DATA CONTROLLER

Title: Pharmatida İlaç ve Sağlık Ürünleri Ticaret Sanayi Limited Şirketi
Address: Körfez Mah., Mustafa Çavuş St. No:3, Apt. 3, Atakum/Samsun, Türkiye
Phone: +90 362 502 76 55
Email: info@pharmatida.com.tr

3. PERSONAL DATA COLLECTED

The following personal data may be collected through our website:

  • Full name

  • Phone number

  • Email address

  • Delivery and billing address

  • Order and transaction information

  • IP address and website usage data

Note: We do not store your payment card details; such data is processed securely by authorized payment service providers.

4. PURPOSES OF PROCESSING PERSONAL DATA

Your personal data is processed for the following purposes:

  • Processing and fulfilling orders

  • Delivery of products

  • Providing customer support services

  • Complying with legal obligations

  • Ensuring the security of the website

5. TRANSFER OF PERSONAL DATA

Your personal data may be shared with the following parties:

  • Shipping companies (for delivery purposes)

  • Payment service providers (e.g., iyzico)

  • Authorized public institutions and authorities (where required by law)

6. DATA SECURITY

For the purpose of protecting your personal data:

  • SSL security infrastructure is used

  • Our servers are hosted in secure environments

  • Necessary technical measures are taken to prevent unauthorized access

7. COOKIES

Cookies are used on our website to enhance user experience and analyze website traffic.

8. YOUR RIGHTS UNDER KVKK

Pursuant to Article 11 of the KVKK:

  • Access your personal data

  • Request correction of your data

  • Request deletion or destruction of your data

  • Object to the processing of your data

You have the following rights.

9. CONTACT

For any requests regarding your personal data:

Email: info@pharmatida.com.tr
Phone: +90 362 502 76 55

10. EFFECTIVE DATE

This policy is effective as of the date of publication on the website.

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